1. Overview
At Nexframe AI, we want you to be satisfied with your purchase. This Refund Policy explains when you may request a refund for our digital products, templates, courses, and other paid offerings.
2. Digital Products
Due to the nature of digital products, all sales are generally final once the product has been downloaded, accessed, or delivered. Please review the product description carefully before purchasing.
3. Eligibility for Refund
You may be eligible for a refund if:
- The product was not delivered or is inaccessible due to a technical fault on our end.
- The product description was significantly misleading or incorrect.
- You contact us within 7 days of purchase and have not substantially used or downloaded the product.
4. Non-Refundable Items
Refunds are not provided for:
- Products that have been downloaded, accessed, or used.
- Subscription periods that have already been consumed.
- Change of mind after purchase.
5. How to Request a Refund
To request a refund, email us at hello@nexframeai.io with your order details and the reason for your request. We will review your request and respond within 5 business days.
6. Changes to This Policy
We may update this Refund Policy at any time. Changes take effect when posted on this page.
7. Contact Us
Questions about refunds? Reach us at hello@nexframeai.io.